ALE-EM20 Expansion Module–Paper; 20 program keys;

The Alcatel-Lucent Enterprise Expansion Module EM20 is a cost-effective desk phone accessory, which extends Alcatel-lucent Enterprise Myriad DeskPhone’s functionality.
EM20 is specially designed for administration, receptionist, secretary and other customers who have more telephone services at the same time.
Taking the benefit of 20 built-in hard keys, users can set different functions associated with the hard keys like speed dial, which improves productivity a lot.
EM20 is fully compatible with M3/M5/M7 DeskPhone.

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SKU: 3MK27006AA Category:
MFR Alcatel-Lucent Enterprise SIP
SKU 3MK27006AA


SKU: 3MK27006AA
Item Type: Accessories
Warranty : 1 Year Warranty
Brochure: Link
Item requires renewal : No


The EM20 Expansion Module is designed to expand the functional capability of your SIP phone and to improve your work efficiency. For example, you can add up to 20 frequent contacts on the label and dial with only one press. In addition, you can change your contact list whenever you need with the replaceable label. The stand of EM20 is ajustable with 2 angles, same as the stand deisgn of Myriad series, which makes it seamless compatible with Myriad series SIP phones. It can be connected with M3,M5 M7 through USB type A. The EM20 Expansion Module is an ideal tool for receptionists, administrative assistants and contact center workers.

Technical Specifications
Physical Characteristics
• Height: 214mm
• Width: 150mm
• Depth: 158mm (with foot)
• Weight: 355g including foot
• Color: Gray
• Adjustable foot stand: 40° & 55° Display
• No LCD
• Replaceable paper label 

• 20 hard keys with blue LED

• 2-USB type A (Left & Right)
₀ Left USB port to connect to DeskPhone.
₀ Right USB port to connect Headset, WIFI dongle
• 1-USB type C, Supporting external Power adapter (5V/2A)
• Daisy Chain, Max to 3pcs EM20

Working Environment
• Operating Temperature: -5 to 45°C
• Relative humidity: 5% to 95%
• Storage Temperature: -25 to 70°C

Programmable Features
• Account
• Audio HUB
• BLF/BLF list
• Call hold
• Call park
• Call transfer
• Conference
• Call forward
• Directory
• Direct/Group Pickup
• Group listening
• Headset
• Hot Desking
• Intercom
• Phone Lock
• Predefined DTMF
• Predefined Prefix
• Private hold
• Recall
• SIP Account
• Speed Dial
• Voice mail
• XML Browser

• IEC 60950-1
• EN 62368-1
• CSA-C22.2 EMC
• EN 55032, CISPR 32
• EN 55024, CISPR 24
• FCC 47 CFR Part 15 B Subpart B
• ICES-003 Issue 6 Canada
• EN 61000-4-2/EN 61000-4-3

• ErP 2009/125/EC
• WEEE 2012/19/EU
• ROHS 2011/65/EU, CHINA ROHS 2: GBT 26572-2011
• REACH: European regulation: N° 1907/2006
• Proposition 65
• POP: European Regulation: N° 850/2004
• Packaging: EU Directive 94/62/EC

• 3MK08005US external power adapter (US)
• 3MK08005EU external power adapter (EU)
• 3MK08005RW external power adapter (AU/UK)

• Plastic Foot
• Quick User Guide
• Safety sheet
• 2 pcs screws
• 2 pcs paper labels
• Size: 232x165x72mm
• Weight: 476g

1. Some of the programmable keys’ functions
depend on a deskphone’s capability.
2. If a deskphone is powered by ethernet cable,
only one EM20 can work.
3. If a deskphone is powered by external power
adapter, the deskphone can connect 2 pcs EM20.
To connect 3rd EM20, please connect power
adapter to one of the EM20.